MindNote Subscription Refund Policy

Thank you for choosing MindNote, the most customizable, user-friendly note-taking app designed to keep your thoughts, ideas, and memories organized and accessible. We are committed to delivering the best experience possible, and we want to be transparent with you regarding our refund, cancellation, and subscription policies.

Refund Policy

At MindNote, we strive to provide high-quality, reliable service. As a result, we rarely offer refunds due to the nature of our digital product. Once a subscription is purchased, we do not typically provide a refund. However, we understand that there are exceptional circumstances, and we will review refund requests on a case-by-case basis.

If you believe you are eligible for a refund, please contact our support team at hello@mindnote.online. Provide your subscription details and a brief explanation of your situation, and we will review your request. Our team will respond promptly to your inquiry.

Cancellation Policy

We understand that needs and preferences change, which is why we offer flexible cancellation and subscription management options.

• Cancel Anytime: You can cancel your MindNote subscription at any time directly from within the app or by contacting us at hello@mindnote.online.
• Cancellation Terms: If you decide to cancel your subscription, you will have access to MindNote's premium features until the end of the current billing cycle, plus 1 additional month. After this period, your subscription will be terminated, and you will not be billed for the next cycle.

For example, if your billing cycle ends on the 15th of the month and you cancel on the 10th, you will continue to enjoy premium features until the 15th of the current month, plus an additional month, ending on the 15th of the following month.

How to Pause or Cancel Your Subscription

• Pause Subscription: If you prefer to pause rather than cancel, please reach out to our support team at hello@mindnote.online. We will assist you in pausing your subscription for a certain period.
• Cancel Subscription: You can cancel your subscription directly within the app, or you can email us at hello@mindnote.online with your cancellation request. We will process your cancellation and confirm the effective end date.

Contact Us

If you have any questions or need assistance with a refund, cancellation, or any other matter, please don't hesitate to get in touch with us:

• Email: hello@mindnote.online
• Address: Franco Bido, Bella Vista, S.D.
  Dominican Republic

Thank you for being a valued part of the MindNote community!

Note: The availability of refunds or changes to the cancellation policy is at the discretion of the MindNote support team and subject to review.